Attention Residents of Cocoa Beach: Beware of a telephone water bill scam
The City of Cocoa Beach receives their water from the City of Cocoa and is billed by the CIty of Cocoa.
The City of Cocoa Beach wants to make you aware there is a phone scam going on where water customers are being called, telling them their water bills are delinquent and they need to pay with a specific prepaid card.
So far the City of Cocoa Beach is only aware of customers inside Cocoa’s city limits receiving the calls. The Cocoa Police Department is investigating.
The City of Cocoa never calls with a live representative asking for payment. Cocoa has an automated system which will call delinquent accounts and it connects them to their payment system…but again it is automated, not live and not with the request that the customer use a specific prepaid card.
DO NOT FOLLOW THE DIRECTIONS OF THIS PHONE SCAM- DO NOT GIVE YOUR CREDIT CARD INFORMATION TO THEM AND DO NOT GO OUT AND PURCHASE A PREPAID CREDIT CARD. If you have doubts about the status of your bill please call the City of Cocoa directly and speak to personnel in the water department.