Where is my receipt?

The City’s system is paperless and the data is electronically stored. Parking enforcement will be able to see your payment on their equipment or via the Passport-Parking App.  

If you need a receipt, go to My Parking Receipts website 24 hours after you have used our system.  

Show All Answers

1. How do I pay for parking at a pay station ?
2. What forms of payment are accepted at the pay stations?
3. Do the pay stations give change?
4. How do I use a credit card at the pay stations?
5. Where is my receipt?
6. How much time can I purchase?
7. How do I report a broken or malfunctioning pay station?
8. The pay station says “Card Unreadable” after I try to pay with a credit card. What do I do?
9. The pay station displays an “Out of Order” or “No Card, Coin Only” message and I need to pay with a credit card. What do I do?
10. I have a disabled parking placard or license plate; can I park free in City provided parking?
11. There is garbage in the receipt tray, vandalism on the pay station, or other issue that maintenance staff should be aware of. What should I do?
12. Where can I park my Motorcycle or Scooter?
13. My business requires that I spend extended periods of time at multiple downtown locations. Do I have to pay or register for each visit?