The pay station displays an “Out of Order” or “No Card, Coin Only” message and I need to pay with a credit card. What do I do?

You have options: 

  • If the street you are on has another Pay Station please try that Pay Station. 
  • You may also use the Passport Parking App - to download please visit the Parking Page on our website  
    • Instructions on downloading the app and app usage can be found on the side of each Pay Station. 

Please be sure that payment is accepted.

The City requests that you call City of Cocoa Beach Finance Department at 321-868-3221 to report the out of order machine. To locate the Pay Station in question please provide the number of the closest parking spot to the Pay Station.

Show All Answers

1. How do I pay for parking at a pay station ?
2. What forms of payment are accepted at the pay stations?
3. Do the pay stations give change?
4. How do I use a credit card at the pay stations?
5. Where is my receipt?
6. How much time can I purchase?
7. How do I report a broken or malfunctioning pay station?
8. The pay station says “Card Unreadable” after I try to pay with a credit card. What do I do?
9. The pay station displays an “Out of Order” or “No Card, Coin Only” message and I need to pay with a credit card. What do I do?
10. I have a disabled parking placard or license plate; can I park free in City provided parking?
11. There is garbage in the receipt tray, vandalism on the pay station, or other issue that maintenance staff should be aware of. What should I do?
12. Where can I park my Motorcycle or Scooter?
13. My business requires that I spend extended periods of time at multiple downtown locations. Do I have to pay or register for each visit?