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Building

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1. What happens if I get caught doing work without a building permit?

Minimally, the building inspector will issue a "cease work" order until you obtain the proper building permit. The minimum penalty for doing work without a permit is that you will be charged twice the normal fee for the building permit for the type of work you are having done. If the work being done is in violation of the building codes or the zoning regulations, the work must be changed to comply or else the work must be undone. Matters of non-compliance are referred to the City's Code Enforcement Board which has the authority to review the case and impose fines up to $250 per day until compliance is achieved.

2. How much does a Building Permit cost?

The cost of the permit depends on the type of work to be done and the cost of the project to be completed. All permit fees are regulated by and specified in the City Code of Ordinances. You can also call the Building department at 321-868-3217.

Building Permit Applications are now accepted online. 

3. Will my contractor obtain the permit?

The reputable contractors know the requirements and abide by them. Unfortunately, not all contractors comply with the city code. Remember, it is the property owner who is responsible for ensuring that all work on his/her property is preceded by acquisition of the appropriate permits.

4. How do I find out if my contractor is licensed?

State law requires that all construction work be done by a licensed contractor. Residents are discouraged from hiring unlicensed contractors. Both the unlicensed contractor and the owner who ordered the work may be subject to severe fines and penalties. Call the Building Department at 321-868-3217 to verify a contractor's status before you sign a contract for repairs or construction work.

5. What else should I ask a proposed contractor about?

To protect yourself from a lawsuit, verify that the contractor has adequate workers compensation and general liability insurance coverage. The city requires contractors to file proof of such insurance coverage before any work can begin.

6. Is the contractor required to get any other permits?

Contractors are required to obtain occupational permits in order to solicit or perform any type of construction work in the city. The city will not issue the permit unless the contractor first provides proof of the appropriate insurance coverage.

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Business Tax Receipt

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1. What is a Business Tax Receipt (aka Occupational License?)

A Business Tax that is levied on each business, occupation, or profession for the privilege of engaging in or managing any business, occupation, or profession within the city limits. A business will actually receive a Business Tax Receipt and not a license after the tax has been paid.

2. How to apply for a Business Tax Receipt?

 Please access the application portal on OpenGov (https://cocoabeachfl.viewpointcloud.com/)

3. What is the cost of a Business Tax Receipt?

The cost of a Business Tax Receipt will vary, depending on the type of business or service provided. There is a non-refundable application fee of $10; this fee is charged at the time of the original application.

4. What information will be required?

Business owners will need to provide the applicable information on a pre-printed Business Tax Receipt Application:

• Applicant / Owner Name
• Business Name
• Business Mailing Address
• Business Phone and Emergency Contact Number
• Type of Business
• Business Description
• Social Security Number or Employee Identification Number
• Fictitious Name Registration or Articles of Incorporation
• Any State License / Registration Number and Expiration Dates
• Any Professional Certifications
• Type of Insurance (if applicable)
• Retail Business Inventory
• Hotel/Motel License Number
• Number of Units (if rental property or hotel / motel)

5. Where are the city's licensing requirements and license fees noted in the city's rules?

Chapter 13 of the City Code of Ordinances specifies the requirements for licenses.

For questions regarding Business Tax Receipt, please call the Development Services Department at 321-868-3298, or fax inquiry to 321-868-3378.

Operating a business from any location within the city requires a Business Tax Receipt (aka Occupational License.)

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City Clerk

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1. How do I make a public records request?

You make make a public records request in person, by phone, e-mail or complete a Public Records Request Form

2. How can we get a marriage license?

Call the Clerk of Circuit Court at 321-637-5413, or visit Brevard Country Clerk of Courts website.

3. How do I obtain a copy of a birth or death certificate?

Birth and/or Death Record can be obtained from the Brevard County Vital Statistics Office located 2575 N Courtenay Pkwy, Suite 104, Merritt Island, Florida 32953. For more information visit their website at Florida Department of Health Brevard County.

4. How do I get a Declaration of Domicile?

You may get a Declaration of Domicile by completing and filing a form supplied by the Clerk of the Circuit Court. Call the Clerk of the Circuit Court at 321-637-5413.

5. How do I find out who owns a piece of property?

Call the Brevard County Tax Collector at 321-264-6910.

6. Is there a Notary at City Hall?

As of March 19, 2020, the City Clerk no longer provides Notary Services.  

7. How do I get a fishing license?

Call Brevard County 321-244-4410 or a local bait shop.

8. What electoral and judicial districts include Cocoa Beach?

1. Congressional District 8
2. State House District 51
3. State Senate District 16
4. Canaveral Port Authority District 5
5. Brevard County Commission District 2
6. School Board District 2
7. All Judicial races are county wide

Check out the Brevard County Supervisor of Elections website for the Names of the Representatives (under the Election Pages Section.)

9. Do Cocoa Beach City Commissioners run at large city wide or by district?

City Commissioners run at large for 4-year terms and elections are held on the first Tuesday in November of even years.

10. How do I get an absentee ballot?

Absentee ballot requests may be made in person, by mail, or by phone to the Supervisor of Elections at any time during the one year preceding any election.

11. I recently moved, how do I change my voter registration card?

If your permanent address changed in any way, complete a Florida Voter Registration Application (found in the Clerk’s Office or any of the Supervisor of Election Offices), or fill in the back of your voter ID Card and return card to any of the Election offices.

12. How do I obtain a Property Lien Search?

A property Lien Search is usually obtained by entities such as title companies, when property ownership is changing.  The search provides information about outstanding debt, such as fines, fees and assessments, owed to the City.   Lien Searches are conducted by: Orange Lien  

13. I recently changed name, how can I change my voter registration card?

A name change may be made in person or in writing at any one of the Election Offices

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Code Enforcement

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1. How are the Code Enforcement Officers notified of violations?

Code Enforcement Officers respond to neighbors' complaints, telephone complaints and routine patrols. In addition, they will respond to anonymous complaints but only on a low priority basis. To inquire if a code violation exists, or to report a code violation, contact the Code Enforcement unit at 321-868-3200.

2. What are common code violation?

Some of the common code violations are: 

• tall grass (City Code Sec. 10-22)
• inoperable vehicles - expired tag (City Code 15-23.1) 
• no building permit, trash and debris (City Code Sec. 10-22)
• loud noise (City Code Sec. 15-22.)

3. Will Code Enforcement take action in a property rights dispute?

Code Enforcement applies local laws and ordinances only. Disputes involving violations of deed restrictions, homeowners or property owners' rules and regulations or any other violation not covered by the City's Code of Ordinances are not handled by Code Enforcement.

4. How are complicated code enforcement violations handled?

Code Enforcement violations which require time to comply, or are complicated in nature, are usually taken before the Code Enforcement Board for resolution. The quasi-judicial board meets on the third Wednesday of the month at City Hall; their agendas may be viewed under the City Hall / meetings, heading on this website.

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Community Redevelopment Authority

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1. What is a Community Redevelopment Area or District?

Under Florida law (F.S. Chapter 163, Part III) local governments are able to designate Community Redevelopment Areas, when certain conditions exists. The activities and programs offered within a Community Redevelopment Area are administered by the Community Redevelopment Agency.

2. What is a Community Redevelopment Agency?

A Community Redevelopment Agency (CRA) is a dependent taxing district established by City government for the purpose of carrying out redevelopment activities that include reducing or eliminating blight, (examples of conditions: substandard or inadequate structures, a shortage of affordable housing, insufficient roadways, and inadequate parking,) improving the tax base, and encouraging public and private investments in the CRA. A 5-7 member CRA "Board," created by the city, directs the agency.

In Cocoa Beach, the Commission is the official Community Redevelopment Agency Board. The CRA Board meets regularly on the first Thursday of the month at 6 p.m.

3. Why create a CRA?

CRAs are created to assist municipalities in pursuing redevelopment in targeted areas that are characterized by blight and disinvestment per State Statute definition. By establishing a CRA, a local government is given a financial and planning mechanism by which to redevelop areas where private market forces are not working.

To document that the required conditions exist, the local government must survey the proposed redevelopment area and prepare a report. CRAs must also adopt Community Redevelopment Plans, which must be consistent with the local government's Comprehensive Plan.

4. When does the Cocoa Beach ’s Community Redevelopment Area Board meet?

The CRA Board generally meets on the first Thursday of each month. Visit the Commission and Board Meetings Calendar for more information.

5. Where is Cocoa Beach’s Community Redevelopment Area or CRA district?

In 1999, the voters of the City of Cocoa Beach approved a referendum, whereby the city could only establish a CRA, with the approval of a majority of qualified voters casting ballots. On January, 2008, Cocoa Beach voters approved a referendum to establish a CRA in Cocoa Beach. Cocoa Beach has one CRA area, or CRA district - the Downtown CRA District.

Resolution No. 2009-20, adopted in 2009, set the CRA Area boundaries.

6. What is a Community Redevelopment Plan?

The Community Redevelopment Agency is responsible for developing and implementing the Community Redevelopment Plan that addresses the unique needs of the targeted area. The plan includes the overall goals for redevelopment in the area, as well as identifying the types of projects planned for the area.

(Examples: streetscapes and road improvements, building renovations, flood control initiatives, water and sewer improvements, parking lots and garages, parks, sidewalks and street tree plantings.)

7. What are Community Redevelopment Trust Funds, Tax Increments, and Tax Increment Financing (TIF)?

Community Redevelopment Trust Funds are created for CRA districts as a means of holding revenues to be reinvested in the CRA. The tax increment is made up of property taxes contributed by the city and county to the Community Redevelopment Trust Fund. The tax increment is calculated annually based on increases to property values within the designated CRA districts, using the year in which they were established as the “base year.”

For example, if an unimproved property was valued at $10,000 in the base year and a new building is built on the property tomorrow, the new value of the property is $15,000. The incremental difference in value (new assessed value – base year value) is $5,000. Taxes collected on the property will be split among the city, county and CRA according to these differences in value with the CRA receiving all taxes assessed on the incremental increase of $5,000. Revenues generated by improvements in the CRA districts are to be reinvested in the district to continue to spur redevelopment.

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Current Residents

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1. Who do I contact to fix the traffic sign on my street?

The city maintains street signs and signals on all city streets except A1A and SR 520.

• If a traffic sign on a city street needs repair or replacement call 321-868-3219 or 321-868-3293.
• If a traffic signal is out during the day call 321-868-3219 or 321-868-3371.
• For problems on State Road A1A or SR 520 please contact the Florida Department Of Transportation's office in Cocoa at 321-690-3250.
• To report a malfunctioning traffic signal after hours anywhere in the city, please call Cocoa Beach Police Dispatch non-emergency line at 321-868-3251 or 321-868-3260.

2. The streetlights are out on my street - who should I contact?

Streetlights are maintained by Florida Power and Light (FPL). FPL can be contacted at 321-723-7795. 

Other FPL related concerns or services:

• Bill amount, payment, tree concerns, and damage claims call 800-226-3545
• Report Power outages by calling 800 4 OUTAGE (800-468-8243) or online at FPL Outage Website
• Street lighting concerns - 800 4 OUTAGE (800-468-8243) or online at FPL Streetlight Concerns Website

3. Who do I call for utility line locations?

In order to make sure that a site is safe for digging you can enter a ticket at Sunshine811 or call them at 800-432-4770.

4. The flag at one of the public properties has been torn by the wind - who should I notify?

The city has a contract with an outside firm to maintain the flags. If one of our flags has been damaged please notify us at 321-868-3219, or 321--868-3293, and we will contact the contractor immediately.

5. The sanitation truck did not pick-up my trash - what should I do?

You can report a trash pick up concern at Waste Management or 321-636-6894. If you need additional assistance after contacting Waste Management, please contact the city at 321-868-3219 or by email public works.

6. Who do I contact regarding an unattended dog roaming around my neighborhood?

Brevard County Animal Control is responsible for dealing with stray dogs and cats.

7. While walking on the beach I noticed some turtle nests that may be in danger. Who should I notify?

Sea turtles are a protected species and numerous agencies and volunteer groups devote time and money to preserve the species. The Turtle Preservation Society should be notified at 321-676-1701 if you find a nest or turtles in peril.

8. Who do I contact if there are dead marine mammals on the beach?

 Sea Turtles: The Turtle Preservation Society must first be contacted:

• Emergency Pager: 321-455-0576
• Phone: 321-676-1701

Upon their inspection, the turtles will be marked with orange paint to indicate that they have been inspected and are ready to be disposed of by city workers.

Dolphins and Manatees: The Florida Department of Environmental Protection (FDEP) is notified:

• Phone: 321-984-4828
• Pager: 321-454-1591

9. The recent rain flooded my street, I think the storm drain is blocked. Who should I contact?

The stormwater sewers in the city are maintained by the City's Stormwater Department. You can call Stormwater at 321-868-3292, or email stormwater if the drains on your street are blocked or if you have an ongoing water drainage problem. The Stormwater Department also operates a street sweeper to remove excess sand and dirt from roadways.

10. The dune crossover was damaged by heavy surf. Who needs to be notified to get repairs going?

The City's Public Works Department handles dune crossover repairs, you can report damage by reporting crossover damage online or calling 321-868-3219 to report any such repair needs.

11. Who do I call regarding the trimming of vegetation along the beach/dune?

The Florida Department of Environmental Protection (FDEP) issues field permits for such trimming, they can be contacted at 321-725-4548.

12. Heavy rain brought floating debris to the canal behind my home. Is there a department in the city that handles these situations?

The City's Stormwater Department is responsible for maintaining clear passage on the city's canals. You can contact them at 321-868-3292, or email us Stormwater to report problems with the canals.

13. Does the city have maps of the city waterways?

Waterway charts are available for a fee through the City Clerk's office at 321-868-3235. The chart can also be accessed electronically through the city's ArcGIS Portal .

14. What are the hours of operation of the Brevard County Landfill (dump)?

The Brevard County Landfill operates from 7:30 a.m. - 5:30 p.m., Monday - Saturday. For information on landfill policies and regulations, please call 321-633-1888.

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Development Services

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1. How much does a Building Permit cost?

The cost of the permit depends on the type of work to be done and the cost of the project to be completed. All permit fees are regulated by and specified in the City Code of Ordinances. You can also call the Building department at 868-3217 or fax to 868-3378. The Building Fee Schedule can be found here Resolution Number 2022-17

2. Will my contractor obtain the permit?

The reputable contractors know the requirements and abide by them. Unfortunately, not all contractors comply with the city code. Remember, it is the property owner who is responsible for ensuring that all work on his/her property is preceded by acquisition of the appropriate permits.

3. How do I find out if my contractor is licensed?

State law requires that all construction work be done by a licensed contractor. Residents are discouraged from hiring unlicensed contractors. Both the unlicensed contractor and the owner who ordered the work may be subject to severe fines and penalties. Call the Building Department at 868-3217 to verify a contractor's status before you sign a contract for repairs or construction work.

4. What else should I ask a proposed contractor about?

To protect yourself from a lawsuit, verify that the contractor has adequate workers compensation and general liability insurance coverage. The city requires contractors to file proof of such insurance coverage before any work can begin.

5. Is the contractor required to get any other permits?

Contractors are required to pay a city business tax in order to solicit or perform any type of construction work in the city. The city will not issue the permit unless the contractor first provides proof of the appropriate insurance coverage.

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FAQs

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1. Is there a Notary at City Hall?

There are notaries at City Hall, in the Development Services, City Clerk's Office and in Human Resources. Hours for notary services are 8:30am to 4:30pm. If the document to be notarized is City required, there is no cost. Notary service cost is $5 per signature.

2. Who do I call regarding the trimming of vegetation along the beach/dune?

The Florida Department of Environmental Protection (FDEP) issues field permits for such trimming. They can be contacted at 321-725-4548.

3. What are the hours of operation of the Brevard County Landfill (dump)?

Brevard County Solid Waste Management Department operates the Brevard Country Landfills. For hours please contact Brevard Waste Management  at 321-633-2042 or via email.

4. Does the sanitation truck pick up and cart away heavy household items such as couches and appliances?

The city's contract with USA Waste Management includes special pick-up of many items of this nature, to arrange for a special pick-up, or to get more information on allowances and restrictions, contact USA Waste Management at 321-723-4455.

5. How do I request a lien search?

Effective April 1, 2020 the City of Cocoa Beach has partnered with Orange Lien Data, LLC to process Lien Searches and Requests from title companies, closing agents, and others seeking gather information about outstanding debt owed to the City. To request a Lien Search go to Orange Lien and follow instructions. 

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Fire

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1. Can I have fireworks on the beach or in public parks?

No. All fireworks are prohibited on the beach and in public parks. Only fireworks that are approved by the State Fire Marshal are permitted on private property.

2. Can I have a campfire on the beach?

A beach fire permit will be conditionally granted with payment of a fee and strict adherence to the regulations issued with the permit. Permits will be issued on the day of the requested fire only and shall depend on weather conditions determined by the Fire Department.

• The permit fee shall be $30.
• The following regulations shall govern approved conditions for campfire burn permits:
  1. No burn permits shall be issued from March 1 through October 31, turtle season, of each year.
  2. Beach fire permits for beach campfires shall be permitted only in the area between the north side of Minutemen Causeway and the northern boundary of the city.
  3. The permit shall be issued on the day of the request depending upon the weather conditions existing or anticipated. If the permit is revoked on site due to wind conditions only, the permit fee will be refunded. There shall be no refunds issued due to rain.
  4. Burn permit applicant(s) shall be 18 years of age or older and reside within Brevard County.
  5. Campfires shall be built no farther than 100 feet from a stub-end street or dune crossover and shall be at least 30 feet from any dune crossover or beach vegetation. No more than 1 beach campfire per stub end street shall be permitted.
  6. The beach campfire shall have a base not to exceed 3 feet in diameter and the flames shall not exceed 3 feet in height. The fire shall be located in and surrounded by beach sand only. Anything greater shall be considered a bonfire which is prohibited.
  7. The permit holder shall be present at all times on the site and shall have the permit available for inspection. The campfire shall not be left unattended. The campfire shall be fully extinguished (no burning, smoldering, smoking, hot embers, or debris) prior to midnight of the permit-issue day. All fire debris shall be removed to a disposal container and the site shall be restored to its natural condition.
  8. No flammable or combustible liquids shall be utilized to ignite the campfire. A commercially approved charcoal lighter fluid may be used

Check Burn Permit Availability

3. Why does a fire truck and ambulance respond to 911 calls?

When we get a 911 medical call the Fire Department responds with a fire truck that has Paramedic firefighters on it. We are able to initiate advanced medical care and then the ambulance will arrive to transport the patient to the hospital. In emergencies it often takes multiple people to take care of the patient.

4. Does the Fire Department fill used fire extinguishers?

The fire department is not licensed to fill extinguishers, but there are local companies that fill and service extinguishers.

5. Can I burn rubbish, trash or debris outdoors on my property?

Outdoor burning of rubbish, trash or debris is prohibited within the city.

6. What shifts do the firefighters have?

Our Department does 24hour shifts. We have 3 shifts, A, B, C that rotate 24 hours on from 8am to 8am the next morning then the next shift takes over. They rotate year round for coverage 24/7.

7. My smoke detector chirps occasionally, what is wrong?

If this is a battery powered detector, the chirping typically indicates a weak battery. Try replacing the battery, if that does not solve the problem replace the detector.

8. Do the firefighters shop at grocery stores on duty often?

Firefighters do 24 hour shifts. It is common for them to stop on the way back from a 911 call and pick up food so they can cook dinner as a shift. They are usually centrally located at the store and ready to respond if another call comes in.

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Garage Sales

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1. Do I need a permit to hold a garage sale?

Yes, a permit is required from the city, to apply for a permit please fill out our Garage Sale Form.

2. Why does the city require a permit?

The permit is required by city code. This requirement was created as a result of requests from neighboring residents to regulate garage sales to prevent abuses. The abuses involved garage sales occurring every weekend on certain properties, thereby disrupting the tranquility and quality of life of others adjacent to the garage sales.

3. What constitutes a garage sale?

The city code defines Garage Sales as the retail sale of old, used or unwanted personal household articles and property and other personal effects displayed or offered for sale on a lot, parcel or tract of land as an incidental use to the primary use permitted in the applicable land use classification. Said garage sales shall not include articles of property purchased for the purpose of resale. Said garage sales include sales from a garage, yard, shed, house or other related buildings.

4. How much does the garage sale permit cost?

There is no charge for a Garage Sale Permit.

5. What do I do with the permit?

The permit is to be displayed at the garage sale.

6. For what length of time can a garage sale be held?

A garage sale is not to be carried on for more than 2 consecutive days.

7. How many garage sales can I hold a year?

There can be no more than 2 garage sales held within a 12 month period at the same location.

8. What are my responsibilities for holding a garage sale?

At the conclusion of garage sales, all unsold articles and items are to be removed or packed in such a manner so as not to be visible from any public streets or abutting property. The individual conducting the garage sale shall provide for and control adequate parking for motor vehicles so as to reasonably prevent unsafe conditions and traffic congestion on public streets adjacent to the premises upon which the sale is being conducted.

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Parking Citations

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1. I received a citation. Now what?

You can pay it, appeal it, or request a hearing within ten days. After ten days late fees are added. If an additional 10 days a further late fee is added. If the citation still has not been paid, further collection action will occur. 

Visit Cocoa Beach RMCPay Webpage to pay or request an Appeal. 

When Appealing about a citation for non-payment, please include how you paid the meter - coin, credit card, or mobile app. If you used a credit card, give us JUST the last 4 digits of the card you used.

2. Can I get a payment extension?

The City of Cocoa Beach does not grant payment extensions. A payment must be received within 10 days of the date the ticket was issued. Otherwise, late fees will be added, which often double the ticket fine. Additional collection fees can be added if the ticket remains unpaid after the initial late penalty is assessed. 

3. I have an overdue citation. Will my car get booted or towed away?

If you have fewer than five delinquent tickets, your vehicle will not be booted or towed.

Per City Ordinance Number 1502 your vehicle will only become eligible to be booted or towed if the vehicle has five or more delinquent tickets.

4. Can I appeal my Citation?

Our system is not perfect.  

However, there are only a limited number of reasons a citation can be dismissed by an appeal: clerical errors, payment issues, or medical emergency. 

What are examples of clerical errors? 

• The vehicle make is incorrect 
• The license plate number is incorrect 
• Errors made by citizens/visitors while paying for a parking session. 

What’s not considered a clerical error? 

• If you did not see a sign or misunderstood the parking signs. 
• If you did not properly display the correct decal, permit or receipt. 

If your citation contains a clerical error please file for an appeal within 10 days of the citation issue date. To file an appeal please go to Cocoa Beach RMCPay, please provide as much detail as possible, especially your method of payment - coins, credit card, or mobile app. 

5. When and how will I hear of my appeal decision?

Appeals are processed on case-by-case basis in the order they are received. We make every effort to resolve appeals within 24 business hours. Please be aware that if your case needs further review it may take longer to resolve the appeal. Appeal decisions will be emailed to the email address provided.

6. I am still not happy with the appeal answer and am within 10 days of the citation being issued what can I do?

After your initial appeal, you can request a hearing with a County Court Judge within 10 days of the citation date. In order to do so, you will need to fill out a Request for Hearing form and have it notarized. Please note, the form must be received within 10 days of the citation at the Cocoa Beach City Hall. A hearing will be scheduled for you at a time a County Court Judge will determine whether a parking violation has been committed. 

Please note that Pursuant to Section 316.1967, Florida Statutes, an election to request a hearing constitutes a waiver of the right to pay the penalty set forth on the citation and the County Judge may impose a fine not to exceed $100.00 ($250 for Handicap Citations), plus court costs, for a parking violation. Failure to comply with this citation within 10 days will result in an increased penalty as shown on the citation. 

You may return the form in person to the Cashier in City Hall or email the form to the Finance Department. 

Request for Hearing Form

7. What happens when I request a court date?

A hearing will be scheduled for you at which time a County Court Judge will determine whether a parking violation has been committed. 

Please note that Pursuant to Section 316.1967, Florida Statutes, an election to request a hearing constitutes a waiver of the right to pay the penalty set forth on the citation and the County Judge may impose a fine not to exceed $100.00 ($250.00 for Handicap Citations), plus court costs, for a parking violation.

8. I received a court date and now I want to pay my citation, what do I do?

Contact the Brevard County Clerk of Courts to discuss the options available to you. The City of Cocoa Beach is no longer the holder of the citation once it is handed over to the Clerk of the Court, therefore not allowed to take payments. If you fail to appear for your hearing, a trial will be conducted in your absence. There may be a No-Show fee assessed in addition to the original fine and court costs.

9. I can’t make my assigned court date. What do I do?

Contact the Brevard County Courts and request a continuance. The contact information would have been provided in your notice of hearing letter/email.

10. I was told that it was too late to contest my ticket. Who can I make an appeal to?

Citations must be contested within 10 days of the date the citations are issued. Once that period of time has expired, you lose your statutory right to contest that citation. However, there are exceptions to this rule.

To Request an Administrative Review please contact:

City of Cocoa Beach
Attn: Parking Administrator
P.O. Box 322430 Cocoa Beach, FL 32932-2430

PHONE: 321-868-3253

11. I sold this car. Why am I getting tickets/letters in the mail?

If you were the registered owner at the time the citation was issued, then you are responsible for the citation. If you continue to receive parking citations for this vehicle it is probably because the DMV still has your name on record as the legal owner. 

In order to removed as the owner of this vehicle please visit the Department of Motor Vehicles and fill out a Release of Liability Form. 

Once you have done so, you must also fill out a Declaration of Non-Ownership form, submit the documentation as listed on the form, and send it to the City of Cocoa Beach at the following address: 

City of Cocoa Beach
Attn: Finance Department
Parking P.O. Box 322430
Cocoa Beach, FL 32932-2430 

Declaration of Non-Ownership Form 

12. What does the Cocoa Beach RMCPay system allow me to do?

The Cocoa Beach RMCPay system allows you to:

• Perform website inquiries
• Start an Appeal
• Pay parking citations online. 

Have your citation on hand?

Your citation number can be found on the original citation or on the Notice of Delinquent Parking Citation Letter. Enter the citation number and then click on "Search." NOTE: When entering the citation number please exclude any leading Alpha-characters and/or zeroes at the beginning of the citation number. 

If you do not have your citation number, you can instead look-up citations by vehicle license plate number. Just enter the vehicle license plate number in the field indicated, Select the License Plate State, and then click on "Search."

13. Why isn't my parking citation found in the Cocoa Beach RMCPay system?

If you just received your citation, you will not be able to pay online until it is uploaded to the parking citation system. Most citations are issued using handheld electronic ticket-writing equipment and are uploaded within just a few minutes after being issued. 

Handwritten citations can take several days to be entered into the parking citation system. If your citation is not in the system, you can still send your payment by mail or pay in-person. Please make sure you include a copy of the original citation with your payment. Your payment will be processed upon receipt. 

Once the citation is entered or uploaded into the system, the payment will be automatically applied to the citation and no further action will be required on your part. If you cannot locate your citation on the website and need additional information or are experiencing difficulties accessing the website, please call the City of Cocoa Beach Finance Department at 321-868-3253.

14. Why won't the website let me pay my citation?

Sometimes the website may not be available for making inquiries or accepting payments. If you are unable to access the Cocoa Beach RMCPay Website it should be available within one or two hours. If you continue to experience difficulties accessing the website, please call City of Cocoa Beach Finance Department at 321-868-3221. 

15. How does the Cocoa Beach RMCPay system work?

Once you have selected the citation(s) to be paid, follow the on-screen instructions. You will be asked for your credit card information, please be sure to review the information to confirm it is correct when prompted. 

After your credit card information is validated and the payment is authorized, the payment and the associated credit card charge will be immediately applied to the citation. You will see the charge on your next credit card statement. You should print the online receipt for your records or you can receive an email receipt by providing an email address.

16. What if I'm not comfortable paying my citation online?

The Cocoa Beach RMCPay system uses industry standard security measures and assures your transaction is safe and secure. RMC employs the use of digital certificates on their website to provide a secure, encrypted connection between capable Web browsers and their Web servers.

If you are still not comfortable making your payment online you can mail your payment to the address below in the form of a check or money order. Please be sure you include the Citation number with your payment. 

City of Cocoa Beach
Attn: Finance Dept Citation Payment
P.O. Box 322430
Cocoa Beach, FL 32932-2430

17. I forgot to hang my disabled parking placard and I received a citation. What do I do?

You can appeal the citation within 10 days of the citation issue date Cocoa Beach RMCPay Website. 

The information you will need for your appeal: 

• You will need to attach a copy of your placard (front and back) 
• Affidavit of Disabled Parking Permit Ownership Form filled out 

Notarized A Parking Enforcement Team Member will review the citation for dismissal

You may also mail a copy of your placard (front and back) and completed affidavit to the below address and a Parking Enforcement Team Member will review the citation for dismissal. 

City of Cocoa Beach
Attn: Finance Department
Parking P.O. Box 322430
Cocoa Beach, FL 32932-2430 

Affidavit of Disabled Parking Permit Ownership Form

18. I paid using Passport Parking App and received a citation. I have proof that I paid to park when the citation was issued. What do I do?

If you have received a citation while using Passport Parking App, you will need to fill out an appeal on Cocoa Beach RMCPay Website. Please attach a screen shot of the payment session with zone, space, date, and time of payment. If payment is confirmed Parking Enforcement will void out the citation as a clerical error.

19. I was using my Passport Parking application, but I incorrectly entered information and received a parking ticket. What can I do?

City of Cocoa Beach will void citations issued when a clerical error has occurred and when there is good cause shown that an error was made by citizens/visitors while paying for Passport Parking sessions. You will need to fill out an appeal on Cocoa Beach RMCPay Website. 

Please provide

• A screen shot of the payment session with zone, space, date, and time of payment. 
• Explain the issue in detail. 

Once payment has been confirmed Parking Enforcement will void out the citation as a clerical error.

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Police

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1. What if I have a question about the status of my case?

Cases involving criminal acts which appear to have some basis of solvability are referred to a Detective for further investigation. 

To inquire about your case, call the Police Department at 321-868-3200 ext. 713 between the hours of 8:00 a.m. - 4:00 p.m. ask to speak to a member of the  Criminal Investigations Division or Deborah Smith.

You can also email the Criminal Investigations Division or Deborah Smith with all inquiries.

2. How can I get a copy of a police report?

Copies of police reports are made available Monday-Friday from 8:30 am - 4:30 pm at a cost of .15 per single sided copy and .20 per double-sided copy. These include: case reports, accident reports, arrest records and any other information that is of public record. Victims may obtain a copy of their case report at no cost. When requesting reports by mail, please send a check for the required amount along with a self-addressed stamped envelope.

NOTICE REGARDING CONTACT INFORMATION FOR THE CITY OF COCOA BEACH POLICE DEPARTMENT’S PUBLIC RECORDS CUSTODIAN

Liz Bass is the City of Cocoa Beach Police Department’s custodian of public records. Pursuant to Section 119.12, Florida Statutes, the contact information for the City of Cocoa Beach Police Department’s custodian of public records is to be prominently posted in the administrative building where the City of Cocoa Beach Police Department’s public records are routinely created, sent, received, maintained, and requested.

The contact information for the City of Cocoa Beach Police Department’s Public Records is:

Liz Bass, Records and Evidence Supervisor
Cocoa Beach Police Department
85 South Orlando Avenue
Cocoa Beach, Florida 32931-2430

321-868-3265 (Tel)
321-868-3239 (Fax)

Email Liz Bass

3. Do you provide fingerprinting and/or specialized fingerprinting services?

Fingerprinting services are available in the Police Records Department on the second floor of the Police Station. 

Services are available Tuesday through Friday from 8:30 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m.

4. Where do I go to pay my traffic citation?

Traffic Citations are processed through the Traffic Division of the Brevard County Clerk of Court's Office. If you have any questions about paying for a traffic citation or you would like to set a hearing date, please contact the Clerk's Office directly at 321-637-5413.

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Reclaimed Water

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1. Who sets the rules of the Reclaimed Water System?

Per the City Code the City Manager promulgates procedures and regulations with respect to the matters dealing with the Reclaimed Water System. These procedures are then adopted by the City Commission. Such procedures and regulations include:

• Requirements for application procedures and installation, permit, enforcement, expansion and use of the Reclaimed Water System
• Procedures to insure that all wells located on properties receiving reuse water will be completely disconnected from irrigation systems on the property

City staff can establish the following:

• The time(s) of day or night and the number of days per week during which the reclaimed water may be used by customers. For Usage information call the Reuse Hotline at 321-868-3277
• What you can and cannot use reclaimed water for

2. Does the City of Cocoa Beach supply reclaimed water outside of Cocoa Beach?

No, the City does not supply reclaimed outside of Cocoa Beach- not Viera or Brevard County residents. 

3. What are the hook-up device specifications?

Cross-connection of the Reclaimed Reuse Water with other sources of water or use for potable purposes is prohibited. Reuse water cannot enter a residence or building. Devices or systems which are connected to or which controls a device or system connected to the city's reclaimed water system must be in compliance with the latest editions of the city code and the United States Environmental Protection Agency manual:

• Guidelines for Water Reuse and the Water Supply Division
• Cross-Connection Control Manual
• American Water Works Association M-14 Manual

Device(s) and Installation

The minimum required type of device for backflow installation upon the residential premises to protect the potable water supply where reclaimed water is to be used, shall not be less than a dual check valve installed by City of Cocoa Utilities. Installation shall require testing of the device at time of installation by a certified/licensed tester and shall be tested annually. Vacuum breakers shall be installed on all outside potable water faucets to prevent back siphonage. All installations shall comply with requirements set by the City Code.

4. What are the conditions for use?

Each customer of reclaimed water shall not have any recourse against the city for the loss of reclaimed water supply due to main distribution system down times, or for damage to vegetation or any other damages due to the use of reclaimed water.

Applicants for reclaimed water service will be provided with a descriptive brochure regarding public safety and reclaimed water use. 

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Stormwater

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1. How do I report a pollutant discharge violation?

Please Email the Stormwater Team or call 868-3292 to report any concerns about a pollutant discharge violation.

To report illicit discharge anonymously please fill out a Pollution Discharge Notification Form.

2. Am I in a flood zone?

Here in Cocoa Beach we have 2 flood zones - "within the 100-year flood zone" and "outside the 100-year flood zone". These flood zones are based on elevation, water table elevation, soils and historical flooding information. On the barrier island, storm surge is most likely source of our flood hazards. The flood hazard lines are established by FEMA (Federal Emergency Management Agency) and can be found on the FIRM (Flood Insurance Rate Map) maps. The FIRM maps of our area can be found at the City's Building and Stormwater Utility departments and are also on file at all libraries.

3. How is storm runoff treated?

Throughout the 80+ years of development in Cocoa Beach, there has been no treatment of the storm runoff. All of the runoff from our buildings, parking lots and roads was designed to drain to our canals or straight to the lagoon. The huge construction boom of the '60's (Apollo program) sent great loads of sediment and other pollutants draining to the canals. Another boom in the '70's (shuttle program) heavily polluted our canals again. Early in the '70's legislation was passed that helped reduce this pollution. Still today, most of the runoff from Cocoa Beach is heavily polluted and drains directly to our waters. We are now in the process of turning the tide. We will try to re-route the water back into the soil where feasible. We will construct filtering devices to clean the stormwater in areas where re-routing or retention is not possible.

4. What are the laws regulating the discharge of stormwater?

Stormwater is the greatest threat to our nation's waters. Only recently has strong regulation been passed that reduces runoff pollution to our drinking, recreational and fishery waters. The Clean Water Act helped reduce industrial and wastewater discharges but did little to address the widespread pollutant loading from our storms. In the '70's, St. Johns River Water Management District began requiring private development to retain a portion of their stormwater on-site. This regulation (FAC 40C-42) greatly helped reduce runoff from private properties. Now the EPA (Environmental Protection Agency) is passing legislation that will enforce strict stormwater regulation on cities and counties. By the beginning of the 2nd millennium, cities and counties across the nation will be greatly reducing the pollutants from stormwater. This legislation called NPDES (National Pollutant Discharge Elimination Program) will greatly improve our waters.

5. How much runoff can there possibly be from Cocoa Beach?

This is a simple mathematical equation if we multiply the rainfall over all of the area where rain can't soak in. If we conservatively assume that only 40% of the rain does not percolate into the ground - turns into runoff - then a 1-inch rainfall will translate into 20 million gallons of runoff flowing into our canals and lagoon.

6. Can we ever stop all the runoff into our waters?

Considering the residential and commercial development in Cocoa Beach, we probably cannot stop all of the runoff into our canals. Where we have room - we can significantly reduce the volume by creating swales for runoff retention. As we redevelop, we can make private development retain a portion of their runoff. In spots where we have little room for retention, we can at least reduce the amount of dirt, leaves, grass clippings, and debris in the runoff by constructing various kinds of "filters."

7. Why is dredging considered a stormwater activity?

In the past, dredging was primarily for creating canals or opening navigable channels back up. Dredging had a bad reputation environmentally because of the impact it had on habitat. Recently, dredging has been considered a Stormwater Best Management Practice because of its ability to improve water quality by removing nuisance muck sediment. Muck sediment is very light and is easily stirred up into the water column. Once in the water column, it does not settle easily and makes the water "turbid" or unclear. Unclear water doesn't allow sunlight through and so seagrass can't grow. Seagrass is considered the primary production resource in the Indian River Lagoon system and all other lagoon habitat depends on it. Most important is to reduce the muck by reducing pollution to the canals. Even after we have reduced most of our upstream loading, we will still have to dredge the nuisance muck in order to have cleaner water.

8. What is muck?

Although muck has different scientific meanings, stormwater muck is fine sediments washed into our waters by storm runoff. They are a mixture of sand, silt, leaves and grass clippings with a fair amount of settled algae from algae blooms. They may contain heavy metals and organic pollutants depending on their source. Algae blooms occur from nutrients like phosphorous and nitrogen (grass clippings, leaves, fertilizers and soaps) washing into the canals. Once the algae has "bloomed", it quickly dies and settles to the bottom as muck. Just think what your pool would look like if your neighborhood drained into it!

9. What are those openings in the curb along roads?

Those curbs are called storm drains and their function is to remove the storm runoff from the roadway. Those "mouths" in the curb lead to pipes that run directly to the nearest canal or lagoon. The good news is they keep the roads and private property from flooding. The bad news is, although convenient, it destroys the quality of our waters and the habitat that it supports. Storm runoff is the greatest threat to our national waters' health. Keep our curbs clean!

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Tax Increment Financing

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1. Will my taxes rise as a result of creating a CRA?

The Downtown CRA does not levy taxes, it redistributes property tax payments that are already made to the city and county.

2. What type of redevelopment activities will happen in the CRA districts?

Redevelopment activities will be outlined in the CRA district Redevelopment Plan. The Redevelopment Plan is a document that is approved by both the city and county at the time that the CRA district is created. The Redevelopment Plan outlines the goals and objectives for the district, but more importantly, it outlines programs that allow the goals to be reached. The general goals of a CRA district are to eliminate blight, improve public facilities, create safer traffic flows, preserve and enhance residential neighborhoods, and improve the overall economic viability of the district. Possible programs would include street improvements, park improvements, development of infill housing, recruitment of new businesses and partnerships with job-training and placement services. Most programs are designed to encourage private developers to invest in the CRA district.

3. How does the CRA Process Work?

Several steps will have to be accomplished before the Community Redevelopment Area becomes a reality. These
steps are as follows:

• Adopt the Finding of Necessity Resolution and Report (see documents below.) This will formally identify the blight conditions within the targeted area and establish the area boundary.
• Establish a CRA Board.
• Create a Redevelopment Trust Fund. Establishment of the Trust Fund enables the Community Redevelopment Agency to direct the increase in real property tax revenues back into the targeted area.
• Develop and adopt the Community Redevelopment Plan. The plan addresses the unique needs of the targeted area and includes the overall goals for redevelopment in the area, as well as identifying specific projects.

These steps should be taken in partnership with the taxing entities that will contribute to the Redevelopment Trust Fund. The City of Cocoa Beach is legally responsible for the administration, management and funding of the CRA and its projects and activities.

4. What is the time frame for seeing change?

Deterioration of many of the neighborhoods within the district took place over the course of many years. As a result, reversing that process will take a long-term and sustained effort. In the beginning stages of the CRA district, the tax increment is relatively small and the majority of the activities will be related to planning, strategy and goal-setting. As the plan is developed and the increment grows, the opportunities for larger, more visible projects will emerge. Keep in mind that the Downtown CRA district was created in 2009.

5. What is the governance structure of the CRA districts?

In Cocoa Beach the CRA district will be governed by the City Commission. The City Commission, sitting as the CRA Board, is responsible for the budget and policies of the CRA district.

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Trash Pick-Up

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1. The sanitation truck did not pick-up my trash - what should I do?

The city has a contract with USA Waste Management for trash pick-up. You can contact USA Waste Management at 321-636-6894. 

If you need additional assistance after contacting Waste Management, please contact the city at 321-868-3219  or email Public Works.

2. Does the sanitation truck pick up and cart away heavy household items such as couches and appliances?

The city's contract with USA Waste Management includes special pick-up of many items of this nature. To arrange for a special pick-up, or to get more information on allowances and restrictions, contact USA Waste Management at 321-723-4455.

3. What are the hours of operation of the Brevard County Landfill (dump)?

7:30 a.m. - 5:30 p.m. Monday - Saturday - For information on landfill properties and regulations, please call 321-633-1888

8 a.m. - 4 p.m. Monday - Saturday - For household hazardous waste (paint, lawn chemicals, etc.)

4. The sanitation truck did not pick-up my trash - what should I do?

The city has a contract with USA Waste Management for trash pick-up. You can contact USA Waste Management at 321-723-4455. 

If the response your are getting can be improved, contact the city:

Phone : 868-3219
Email Public Works.

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Yard Waste

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1. Where should I put my yard waste to have it picked up?

Yard waste should be put at the curb or the edge of the street but not in the roadway. Large piles of debris should be placed away from trees, hydrants, telephone, trees or other structures so the clamshell truck has room to pick up the debris.

2. Can I leave my grass clippings in the street or wash them into the storm drain?

It is a violation of the city code to leave your grass clippings in the street, curb or gutter. It is also a violation of the city code to blow them into the storm drain. Grass clippings are one of the primary causes of pollution on the Banana River Lagoon. They settle on the bottom of the canals and rivers, decompose into muck that chokes off sunlight reaching underwater vegetation which cannot survive without the sunlight. Fish and marine mammals need the vegetation to survive.

Violators are subject to fines by the City Code Enforcement Officers. For more information on City Code Enforcement, please visit the  City Code Enforcement Webpage.

3. I hired a contractor to trim my trees - should the contractor take the debris away?

The city pays disposal fees at the county landfill for yard debris. Contractors who work in the city are required to dispose of the debris upon completion of the work by taking the debris with them. To protect yourself from potential legal claims or liabilities, make sure your contractor has the proper permits and insurance coverage. A properly licensed contractor will know and comply with city codes.

4. I placed a large pile of yard debris next to the curb but the truck did not pick it up - can you tell me why?

Usually this occurs because the debris was piled too close to a tree, pole, hydrant or other structure and the clam shell truck truck was unable to get to the pile with the bucket. When putting large piles of debris out for pick up, make sure it is placed in a clear area with no obstructions.

5. Who should I call if my yard waste is not picked up as scheduled?

If your yard waste is not picked up when scheduled please contact USA Waste Management at 321-723-4455. 

If you wish an improved response contact the City Public Works Department at 321-868-3219 or Email Public Works.